We may revise these terms and conditions at any time by updating this post and changing the effective date set forth above. You are bound by such revisions and should therefore periodically visit this site to review the applicable terms and conditions to which you are bound.
Zpikes.eu is provided by Zpikes AB, organization number: 821 543 282. Information and images on the website are owned by the company or the partner and can not be copied without permission.
Contact information:
Phone number: +47 918 03 661
Email address: info@zpikes.com
Legal address: Prästängsvägen 36452 33 Strömstad
All prices are shown in local currency and include VAT. All prices shown on the website are total prices including all taxes.
Payment is made at checkout. The payment method is provided by Stripe and we offer card payment, apple pay and google pay. The amount is charged immediately. If you have any questions regarding payments, please feel free to contact us at info@zpikes.com.
Shipping costs may vary from country to country. There will be no unforeseen shipping costs. The shipping cost is specified at check-out.
4.1 Delivery methods
We deliver the goods with Bring, PostNord, DHL, UPS depending on products and delivery address.
4.2 Deliveries
Monday -Friday: For orders placed before kl. 12.00, the order day is considered the first working day. For orders made after kl. 12.00 the following day is considered the first working day (with the exception of Friday). Friday-Sunday + public holidays: For bookings made on Friday after kl. 12:00, Saturday, Sunday or other public holidays, the following working day (which is not a public holiday) is considered the first working day.
When you as the buyer have ordered and paid for the item (s), it is our task as the seller to complete the order for shipping. When the item (s) is ready for transport, the package is sent from our premises to the nearest terminal. You as the buyer are responsible for the package when it has arrived at your delivery address / nearest "Post Office". Should an unforeseen event occur such as the package not being delivered or damaged, please contact us via "contact" on the website, and we will do what we can to help you. Please enter the order number under "your message".
Normal delivery time: 2-5 working days depending on delivery address and delivery option.
4.3 Damaged goods and right of complaint
When you receive your order, it is important to check the items for damage or defects. Complaints can be submitted no later than two years after the buyer took over the item. Should the item be damaged or damaged, you can contact us by email: info@zpikes.com for further instructions.
As a customer, you have the right to cancel the purchase within 14 days after you have received the goods. We have extended this period to 30 days. The right of withdrawal can only be used if the item can be returned in the original packaging and is essentially unchanged. You have the right to open the package and try the product, but it must not be used beyond that. When you use the right of withdrawal, you pay the return shipping yourself.
If you exercise the right to cancel the purchase, we will refund the full amount of the goods as soon as possible, or within 30 days from the date we received the goods.
See our privacy policy
For contact and support see our contact page.
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Special circumstances that are not under human control such as war, extensive labor dispute, blockade, fire, environmental disaster, serious infection that prevents the parties from fulfilling their obligations can release a party from the obligations. Such an exception applies provided that the operation cannot be performed under these conditions. The other Party shall be immediately informed of the circumstances of the use of this provision.
After you as a customer have made a purchase, we have no right to change the terms of the relevant purchase unless otherwise agreed.
If you have a complaint, please contact us at info@zpikes.com
Swedish law shall apply to all purchases made under these terms. Disputes about purchases under these terms shall be dealt with exclusively by a Swedish court.
Terms: * Satisfaction guarantee applies ..:
- For customers who have not previously purchased ZpikesTape.
- Applies to only 1 box ZpikesTape
- The claim for ZpikesTape must be sent to us no later than six weeks after the date of purchase.